PAN Card- How to Apply and Documents Required

 Online PAN card application for Indian citizens involves filling out Form 49A and submitting it on the Protean e-Gov Technologies website (formerly NSDL) or/alternatively on the UTIITSL portal (https://www.pan.utiitsl.com/PAN/), paying fees (approx. ₹91 + GST), and an Aadhaar-based e-KYC for a paperless process.

 

You can opt for "Submit through scanned images" if you are not okay with e-KYC.

UTIITSL and Protean (formerly NSDL) are both authorized agencies for PAN card services in India, offering equally valid, government-accepted documents. Protean is known for strong digital infrastructure and a larger network, while UTIITSL (often) provides faster processing and wider physical, center-based support.

Key Differences: Protean vs UTIITSL 

Protean eGov Technologies (formerly NSDL):

•  Highly digital with a vast network of 73,000+ TIN-FC centers. (Tax Information Network Facilitation Centers authorised by the Income Tax Department of India.
• Online applications, quick e-PAN generation, and comprehensive digital services.
• Can process a large volume of PAN applications simultaneously.

UTIITSL (UTI Infrastructure Technology And Services Limited): 

• Physical, on-the-ground support with a strong presence in smaller cities. 

• Best for: Applicants preferring physical centers for assistance. 

• Speedy and often reported to have slightly faster processing times.

Here is the link for Protean e-Gov Technologies Online Pan Card Services platform.

An e-PAN is issued via email within two days, and the physical card is sent by post. You may download an instant e-card after successfully submitting your application.

Key Steps for Online PAN Application: 

These are the processes involved in applying for a PAN through Protean services-

• Registration: Visit the Protean (formerly NSDL), select 'New PAN - Indian Citizen (Form 49A)', and fill in personal details in the form. 

• Submission Mode: Choose between these two choices- 

1) 'Submit digitally through e-KYC & e-Sign' (paperless, no documents needed) or 

2) 'Submit scanned images through e-Sign' (requires uploading photo, signature, and documents). 

If you opted for the first one, ensure your Aadhaar is linked with your registered mobile, as an OTP will be sent to that mobile. So keep the mobile and the Aadhaar Card with you. 

• Submission is done through Aadhaar-Based e-KYC: Enter Aadhaar details for authentication. The photo on the Aadhaar card can be used for the PAN card. 

• Details & Payment: Fill in the details for payment mode, then pay the application fee (around ₹91 for Indian addresses). 

• Verification: E-verify the application using the OTP sent to the Aadhaar-linked mobile number. 

• Acknowledgement: A 15-digit acknowledgement number will be generated to track the status. 

• Processing Time: An e-PAN is typically sent via email within 2 days, while the physical PAN card will be dispatched (more or less) in 15 days.

You may download the receipt and keep it for reference till then.

Documents Required (for non-eKYC method): 

• Proof of Identity: Aadhaar card, voter ID, passport, or driving license. 

• Proof of Address: Aadhaar card, utility bills, or bank account statement duly printed on the stationery of the bank with their logo and address of the branch and containing the signature of the issuing authority with date, seal, and designation. 

• Proof of Date of Birth: Birth certificate, Aadhaar card, or high school/ matriculation certificate.

For an exhaustive list of valid/acceptable documents, you may visit this link

Note:

For immediate needs, an Instant e-PAN can be generated via the Income Tax e-Filing portal (https://www.incometax.gov.in/iec/foportal/help/how-to-generate-instant-e-pan), using your Aadhaar card, in a matter of minutes. 

Tax Residency Certificate- Significance of Form 10FB - How to Get it

 Form 10FA is an application to request a Tax Residency Certificate from the Income Tax Department. After scrutiny and approval, the TRC is issued in Form 10FB by the tax department.

Purpose of Tax Residency Certificate (Form 10FB)

To prevent double taxation, Sections 90, 90A, and 91 provide taxpayers with options to claim benefits and pay tax on their foreign income only once. Both tax credit/refund and relief are applicable, depending on the presence (or absence) of DTAA with the country/organisation, or the nature of the business of the applicant with that entity. DTAA stands for the Double Taxation Avoidance Agreement under Section 90 of the Indian IT Act.

A tax residency certificate is mandatory for obtaining relief from tax being deducted by foreign agencies (to avoid duplicate tax deductions) in which you have certain interests. The certificate (Form 10FB) is provided after your application gets approved by the department. It may take two to four weeks, depending on your activities.

Filling out and submitting the application form (10FA) typically takes 15 to 30 minutes, provided you have all the necessary details and supporting documents ready. The process is straightforward and requires basic information such as PAN, address, and the financial year for which the certificate is needed.

Factors Affecting Time and Process 

 

Procedure: 

The time depends on having the necessary documents ready, such as a PAN, proof of residence, and details of the income source, all of which must be readily available. As proof of residence, you can provide the recent (last month) electricity bill. Sometimes, the bills bear the builder's name or the owner's name. In such circumstances, you need to support the bill with a sale deed or rental agreement (if a tenant).  

Document Upload: 

You will need to upload supporting documents in PDF or ZIP format (max size 5MB each). 

Verification: 

After filling the form, you must verify it using an OTP sent to your registered mobile and/or email, or via digital signature (DSC). 

Processing Time: 

While the filing time is short, obtaining the Certificate of Residence (Form 10FB) after submitting Form 10FA can take 2 to 4 weeks. 

The Tax Residency is valid for the year for which you apply. So, you should seek a fresh certificate each year if you are in need of it.

Steps to Complete Form 10FA Online 

1. Login: Log in to the Income Tax e-Filing portal.

 

If you don't have an account on the Income Tax Portal, you need to create one or use other offline methods as mentioned at the end of this article. To create an account, you should provide your PAN number, mobile number, and other required details. You should also link your Aadhar Card to use the services.

2. Navigate: Go to 'e-File', 'Income Tax Forms', and click 'File Income Tax Forms'. 

3. Form Selection: Search for and select Form 10FA. 

4. Fill Data: Enter personal details, PAN, address, and financial year details. 

5. Upload Documents: Upload supporting documents. 

6. Verify & Submit: Verify using OTP (mobile/email) and submit.

You will be notified when the certificate is ready for download.

Obtaining TRC through Offline Mode

If you find it difficult to procure the certificate through an online application, you can take the services of any Tax Consultant or Chartered Accountant. They may charge some nominal fees for this work. You will have to provide the details and the documents necessary for this purpose. ClearTax is a consultancy firm that offers these services, as per my knowledge. They can do all your income tax jobs.

Do You Know? Income Tax Department Indulges in NUDGE Awareness Campaigns

In common usage, a nudge means the act of pushing your friend/neighbor with the elbow. It is a way of drawing his attention to something that you want to. This act of pushing is adopted by our (Indian) Income Tax Department to alert taxpayers to rectify their mistakes before issuing any notices.

The NUDGE in Indian Income Tax stands for "Non-Intrusive Usage of Data to Guide and Enable". It is a campaign by the Central Board of Direct Taxes (CBDT) that uses advanced data analytics to identify potential discrepancies in a taxpayer's filed return and encourages them to voluntarily correct the errors.

According to TOI's article (linked at the bottom) dated December 25, some taxpayers received these SMS's/emails. 

Key Aspects of the NUDGE Campaign:

Advisory Nature: 

The communication (via SMS and email) is advisory and not a formal legal notice or the start of an intrusive investigation. It reflects a "trust-first" approach by the tax department to promote voluntary compliance.

Data-Driven: 

The campaign utilises data analytics and information received from various sources, including international information exchange agreements (such as AEOI, CRS, and FATCA), to identify high-risk cases.

Specific Issues: 

The campaign targets particular issues, such as:

• Ineligible deductions or exemptions claimed (e.g., bogus donations to unrecognised political parties).
• Incorrect or invalid Permanent Account Numbers (PANs) of donees or other entities.
• Non-disclosure or underreporting of foreign assets and foreign source income in the ITR's Schedule FA and Schedule FSI.
• Other issues of importance.

What to Do When You Receive a Nudge Message 

Taxpayers who receive a NUDGE message are advised to review their Income Tax Returns (ITRs) for discrepancies and, if necessary, file a revised return within the specified deadline (e.g., by December 31 for the relevant assessment year) to avoid potential penalties or a detailed investigation later.

Taxpayers are advised to carefully verify all deductions and exemptions claimed on their returns against supporting documents to ensure accuracy and compliance.

If discrepancies are identified, taxpayers should correct the figures and file a revised return on or before December 31 to avoid penalties, additional tax liabilities, or further scrutiny by the department.

Individuals whose claims are genuine and in accordance with the law do not need to take any further action. 

However, they may retain documentation in case verification is requested by the department.

Key deductions under scrutiny include House Rent Allowance, donations to political parties, foreign source receipts/payments, and exemptions under the Double Taxation Avoidance Agreement.

We should note that the NUDGE initiative is part of the department’s trust-first approach, which aims to provide taxpayers with an opportunity to voluntarily correct errors in their returns without facing immediate enforcement action. So, we should be thankful and appreciate their cooperation.

For some more news, please read this article from The Times of India dated December 25, 2025.